Error Message: There was an error connecting to the
Coordinator service. Check the App_Data/ChangeAuditorWeb.nptlog for errors.
Issue:
Change Auditor Web Client displays "There was an error connecting to the
Coordinator service. Check the App_Data/ChangeAuditorWeb.nptlog for
errors." after Change Auditor Coordinator is restarted.
Cause:
the Change Auditor Coordinator service is restarted or some X reason.
Fix:
Update the correct Change Auditor
Client Port in "web.config" file
File Location:
<Drive:>\Program Files\Dell\ChangeAuditor\WebClient\Web.config
Entry to update: <add
key="Coordinator"
value="<Coordinator_server>:port"/>
Where
<Coordinator_server> - Change Auditor Coordinator Server Name
Port: The Change Auditor Coordinator
"Client SCP Port" can be viewed in the Change Auditor Coordinator
Status.
Note: Reply to the post, if you need any further assistant.
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