How to Generate Logs in ViPR SRM Using

Process Steps to follow:

1. Download the Calypso zip file:
   1. https://support.emc.com/downloads/34247_ViPR-SRM              
2. Place the Calypso zip file on the User interface host
3. Extract the zip file to c:\calypso
4. Right Click on the command line icon and select Run As Administrator
5. Answer yes if prompted to continue – if asked
6. Change to the c:\calypso directory
7. Run the following batch file based on the type of installation of ViPR SRM
   1. For a Linux Front End
      1. Calypso.bat
   2. For a Windows Front End (Binary)
      1. Calypso_win.bat
8. Enter the Frontend Hostname or IP
9. Accept all possible defaults - this is preferable by support unless otherwise directed
10. FE username – enter for root  Note: this is the username to log into the host itself
11. FE password – Default is Changeme1!   Note: the 'C' in Changeme1! is a capital letter
12. Enter the installation directory – default hit enter
13. Press Enter to collect diagnostics for all hosts – Default hit enter
14. Press enter to collect logs for the last 3 days – Default hit enter
15. It may take 20-30 minutes for the information to be collected
16. For Health reports hit enter to accept defaults
17. For port 58080 – Default hit enter  -  if a secure port is used enter that 
18. For HTTP – Default hit enter  -  if you are using a secure connection enter HTTPS 
19. For Frontend UI portal username – if admin is used – Default hit enter
20. For Frontend UI portal password – if changeme – Default hit enter
21. Zip up the entire \out\ directory and upload to the case or location designated by the Support Engineer
22. Notify the support engineer that the file is uploaded

To view a Video on how to install and run the Calypso Tool please click the following link:
https://community.emc.com/videos/174428