WARNING: RPA fan failure detected. Contact EMC Customer Service

Issue: WARNING: RPA fan failure detected. Contact EMC Customer Service

Resolution:
1. Set the RPA Cluster to Maintenance Mode

> login to the Cluster using admin credential using tool like putty (default admin/admin)

> enter the cmd for enter into maintenance mode

RPACluster> start_maintenance_mode

Enter the kind of upgrade.

1) major_upgrade

2) minor_upgrade

3) rpa_addition

4) rpa_replacement

5) rpse_conversion

6) system_modification

7) user_initiated

8) connect_cluster

Select: 6

Enter cluster name

RPACluster

Switched to maintenance mode successfully.

2. Reboot the Respective RPA node (in this case i am rebooting RPA Node 5)

> login to the RPA Node using boxmgmt credential (Default Credential: boxmgmt/boxmgmt)

** Main Menu **

[1] Installation

[2] Setup

[3] Diagnostics

[4] Cluster operations

[5] Shutdown / Reboot operations

[Q] Quit

RPACluster RPA 5: 5

** Shutdown / Reboot operations **

[1] Reboot RPA

[2] Shutdown RPA

[M] Main Menu

[B] Back

[Q] Quit

RPACluster RPA 5: 1

Reboot in progress, please wait.

3. After reboot, check the error message is gone.

If note please follow the below steps

1. Shut down the RPA
2. Remove the power cord from the power supply unit of the affected RPA (disconnect the cord from the PSU or unplug it from the wall)
3. Wait for 10 seconds and reinsert the power cord and boot the RPA.
4. Monitor the environment (RPA and site power).

4. finally release the cluster from Maintenance Mode

RPACluster > finish_maintenance_mode

Enter cluster name, or press 'ENTER' for all clusters

RPACluster 

Maintenance mode finished successfully.