How to Collect Diagnostic information in VPLEX

How to Collect Diagnostic information in VPLEX ?

Run CMD on Management Server > Collect-Diagnostics

Note: Metroplex you will only get the management server logs (smsDump) from the management server where Collect-Diagnostics is run. You will not get the smsDump logs from the remote management server.

The collect-diagnostics works by invoking other log collection scripts and cli commands and collecting the results in a file, in the below Zip format

collect-diagnostics-<timestamp>.zip

Which is located in the below path:

/diag/collect-diagnostics-out


The following commands are executed:
  • syrcollect -d /var/log/VS1/cli/collect-diagnostics-tmp 
  • director appdump -p -d /var/log/VS1/cli/collect-diagnostics-tmp 
  • sms dump -d /var/log/VS1/cli/collect-diagnostics-tmp/ 
  • configdump for each cluster 
    • cluster configdump -c <cluster-name> -f <cluster-name>-configdump<timestamp>.xml 
  • storage-volume summary 
  • ds summary 
  • connectivity show 
  • validate-system-configuration --verbose
Other useful logs include:
–Session.log files – Vplexcli command history for a session
–Firmware.log files – system log messages from firmware on all directors
–configDump.xml files – system configuration information including views, ports, initiators and backend.
–Other logs include tracing from firmware, element manager, system messages, etc.

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