InsightIQ Error: The InsightIQ user on the cluster does not have permission to view quota reports.

Error: The InsightIQ user on the cluster does not have permission to view quota reports.

Fix

1. Verify from InsightIQ server configuration to confirm the user being used for cluster connection.  Go to InsightIQ server WebUI page, and click on Settings -> Configure (click on the link associated with the cluster in question).  Check what username is being used for monitoring.  By default we use user - insightiq, If it is Different user follow the below Steps for that particular User ID instead of UserID: InsightIQ (If it a domain user, use the user id as <User_ID@Domain>).

2. Login to cli of the cluster node in question as root user.

3. Verify the current set of privileges associated with insightiq user:

//isi auth mapping token <User_ID@Domain>

# isi auth mapping token insightiq

                   User

                       Name : insightiq

                        UID : 15

                        SID : S-1-22-1-15

                    On Disk : 15

                    ZID: 1

                   Zone: System

             Privileges: ISI_PRIV_LOGIN_PAPI

                         ISI_PRIV_EVENT

                         ISI_PRIV_JOB_ENGINE

                         ISI_PRIV_STATISTICS

4. Check if any role is assigned to user account InsightIQ, If it is there; like I Bolded below; skip step 5 and go to Step 6. If no role assigned then go to Step 5

IsilonCluster# isi auth roles list --v | grep -B4 -i insightiq

      Read Only: True

--------------------------------------------------------------------------------

       Name: InsightIQRole

Description: -

    Members: insightiq

5. Create a new Role and add user to that Role

IsilonCluster# isi auth roles create InsightIQRole --description "Allows access to read and write SmartQuotas data and settings, as well as read filesystem namespace, snapshot, and smartpools information."

IsilonCluster# isi auth roles modify InsightIQRole --add-user insightiq

6. Run the following set of commands to give insightiq user additional privileges:

IsilonCluster# isi auth roles modify InsightIQRole --add-priv ISI_PRIV_QUOTA

IsilonCluster# isi auth roles modify InsightIQRole --add-priv ISI_PRIV_NS_IFS_ACCESS

IsilonCluster# isi auth roles modify InsightIQRole --add-priv ISI_PRIV_NS_TRAVERSE

IsilonCluster# isi auth roles modify InsightIQRole --add-priv ISI_PRIV_SNAPSHOT

IsilonCluster# isi auth roles modify InsightIQRole --add-priv ISI_PRIV_SMARTPOOLS

7. Verify again the privileges associated with insightiq user to make sure you see the following:

IsilonCluster# isi auth mapping token insightiq

                   User

                       Name : insightiq

                        UID : 15

                        SID : S-1-22-1-15

                    On Disk : 15

                    ZID: 1

                   Zone: System

             Privileges: ISI_PRIV_LOGIN_PAPI

                         ISI_PRIV_EVENT

                         ISI_PRIV_JOB_ENGINE

                         ISI_PRIV_QUOTA

                         ISI_PRIV_SMARTPOOLS

                         ISI_PRIV_SNAPSHOT

                         ISI_PRIV_STATISTICS

                         ISI_PRIV_NS_TRAVERSE

                         ISI_PRIV_NS_IFS_ACCESS

Logon to the InsightIQ server CLI (through Putty), and restart IIQ service with the following command:

InsightIQ# sudo /sbin/service insightiq stop

Stopping insightiq:                                        [  OK  ]

InsightIQ# sudo /sbin/service insightiq start

Starting insightiq:                                        [  OK  ]

8. Verify if the Quota Reporting page can be displayed correctly from the InsightIQ WebUI page.

Ref:

https://support.emc.com/kb/206108

https://manualzz.com/doc/31481028/emc-isilon-customer-troubleshooting-guide--insightiq-does…